Career History

Ken Gahagan published on
2 min, 377 words

Categories: Career

Documents some high-level info about positions I've held in my career. Given that I was at SAS for 23 years I'm sure much of this could serve only as curiosities and reminders of roads traveled. At some point I may add a highlight of each stage of my career. For now this can drive some conversation should I find myself looking for work.

Career Overview

Dates
OrganizationResponsibilities
1999 - 2023SAS Institute, Inc
  • 2022: Vice President Compute and Data Services
  • 2020: Vice President Compute Services
  • 2019: Sr. Director, Research and Development and Div Head Compute Services
  • 2014: Director, Research and Development, Enterprise Compute Management
  • 2012: Sr. Manager, Research and Development, Host Teams and Performance Analysis
  • 2011: Sr. Manager, Software Development, Unix Host Team and Performance Analysis
  • 2004: Sr. IT Manager, Management Information Systems
  • 2000: IT Manager, Information Systems
  • 1999: Network Systems Engineer
1996 - 1999BuildSoft / BuildNet
  • Director, Information Services
  • Responsible for company's technical infrastructure including LAN, phone, and security systems
  • Responsible for design, development, test, and maintenance of all internal applications used by Sales, Support, and Administrative departments
  • Budgetary responsibility for department, including hardware, and software
  • Norstar key system / Cintech ACD
  • Microsoft Windows NT Server / SQL Server / Exchange / Intranet
1993 - 1996Tech Resource Group
  • Director, Help Desk
  • AT&T / Lucent G3 Switch ecosystem Engineer
    • Implemented "Screen Pops"
    • database look-ups
    • ACD
    • Call Vectoring and Prompting
    • Conversant Call Center with AUDIX
    • CMS
  • Curriculum Designer (Sales Force Automation)
  • Trainer (Sales Force Automation)
1990 - 1993Carolina Power & Light
  • Programmer / Analyst / Mainframe Technical Support
    • IBM mainframe
    • CICS
    • JES
    • COBOL
    • Assembly Language
    • DB2
    • TSO/ISPFCLIST
    • REXX
    • 4700 Controller programming
  • First role on the CIM project was project admin (temp position) hired full-time development based upon performance in role